Student Support and Attendance

Our school has many initiatives to promote the benefits of good attendance and to support those students and families with attendance difficulties. We would like to take this opportunity to remind parents/carers of absence reporting procedures to ensure that all absences are recorded accurately and to prevent unnecessary truancy.

Any absence is to be reported to the attendance office; this can be done in several ways:

1. Report any absence through Studybugs. You can use the free app, or you can use the webpage: www.studybugs.com (please click here: Studybugs).
2. Email attendance@aylshamhigh.norfolk.sch.uk. Your email will only be read by attendance staff and is confidential.
3. Ring 01263 733270 and select option 2. This is a 24hr, confidential answering service where you can leave a message.
   • Please always provide your child’s full name, tutor group, year group and a detailed/specific reason for absence.
4. Absences must be reported daily until your child returns to school.
5. Absences should be reported no later than 9.30am.
6. A truancy call/text message will be sent for all absent students where a reason has not been given. If we do not receive a response by the end of the school day the absence will be recorded as unauthorised (O).
7. Please provide confirmation of any hospital/medical/dental appointments, e.g. an appointment slip/card/email/text message or referral letter. Attendance staff can take a copy if necessary.
8. Students must sign in and out on the ipad in the Attendance Office if they are late to school, or have to leave early.  We keep a record of late arrivals.  Late arrivals will be given a break time detention unless the lateness is a result of their bus arriving late to school.

Please do not hesitate to contact Mrs T Wheeler, Attendance Officer, should you have any concerns about your child’s attendance or the information we have recorded for them attendance@aylshamhigh.norfolk.sch.uk.